FAQ
1. Q: How do I place an order?
A: Simply browse our collection, add items to your cart, and follow checkout instructions.
2. Q: What payment methods do you accept?
A: We accept [all payment mood Phonepay, Pyatem, UPI, Craditcard].
3. Q: Is my personal and payment information secure?
A: Yes, our website uses [security protocol, e.g., SSL] encryption.
Shipping and Delivery
1. Q: What are your shipping options?
A: We offer [list options, e.g., standard, expedited, international shipping].
2. Q: How long does shipping take?
A: Estimated delivery times: [ min. 5 to7 days].
3. Q: Can I track my order?
A: Yes, tracking information will be emailed upon shipment.
Returns and Refunds
1. Q: Can I return or exchange a product?
A: Yes, within [timeframe, e.g., 2 days]. See our return policy.
2. Q: How do I initiate a return?
A: Contact customer support via [help@myfabrio.com/9891443430].
3. Q: What is your refund policy?
A: Refunds will be processed within [timeframe].
Product Information
1. Q: What materials are used in your products?
A: Our products are made from [Wood, Acrylic, Iron, Resin, Thread].
2. Q: Are products customizable?
A: [Yes customization options only for limited customers with advance payment, with no return policy ].
3. Q: Do you offer product warranties?
A: [Yes with warranty details].
Installation and Maintenance
1. Q: Do you provide installation services?
A: [Yes with installation details].
2. Q: How do I care for/maintain my product?
A: Follow our care instructions on the product page.
Technical Issues
1. Q: What if I encounter website issues?
A: Contact our technical support team via [help@myfabrio.com/9891443430].
2. Q: How do I reset my password?
A: Click “Forgot Password” on the login page.